At the airport

We offer several convenient ways to check in for your flight:

• Online Check-In: Available from 48 hours up to 3 hours before departure (not available currently between Humberside-Aberdeen or Teesside-Aberdeen and vice-versa)

• Airport Check-In: Opens 90 minutes before departure, except London Gatwick which opens 2 hours prior).  Closes 30 minutes before departure, except London Gatwick which closes 45 minutes before departure.  

Prepare Your Bags: Place liquids, aerosols, and gels in containers of 100ml or less in a clear, resealable plastic bag.

Electronics: Remove laptops and large electronic devices from your hand luggage for separate screening.

Boarding Pass: Have your boarding pass ready for inspection at the gate.

Relax in Comfort: Enjoy access to executive lounges at selected airports, subject to availability and fare type.

Follow the Signs: Proceed to the baggage claim area to collect your checked luggage.

Report Issues: If your baggage is delayed or damaged, bags must be reported to the ground staff at the airport in person.

Request in Advance: If you require special assistance, please inform us at least 48 hours before your flight.

Dedicated Support: Our team provides the necessary support to ensure your journey is comfortable.

Transfer Desks: Eastern Airways do not have any transfer desks.

Minimum Connection Time: Ensure you have sufficient time between flights to make your connection.  Please be aware of when and where to collect baggage from and re-check in, and if you need to transfer terminals.

Arrive Early: Arrive at the airport at least 2 hours before your scheduled departure time, and make yourself fully aware of check in and boarding times.

Travel Light: Consider traveling with hand luggage only to save time at check-in and baggage claim.

If you have any questions or need further assistance, our customer support team is here to help. Email us with your query, or call 01652 680 600.